Ionmax+ Aire user manual

v1.0. Updated July 2022.

Please read the user manual to ensure safe and proper usage.

Please read the instructions carefully before using and be sure to keep the user manual where it is easily accessible for future reference.

 

Ionmax+ Aire user manual

Table of contents

Thank you for purchasing the Ionmax+ Aire / Aire X high performance air purifier.

View and download the 📖 Ionmax+ Aire and Aire X user manual [PDF]


⚠ Note: Remove plastic bags from filters before first use

Safety instructions

ℹ PLEASE READ ALL THE TIPS AND WARNINGS BELOW BEFORE USING THE AIR PURIFIER.

  • Use the unit only as directed in the User Manual.
  • Do not allow children or persons with reduced physical, sensory, or mental capabilities to operate the unit without adult supervision.
  • Only designed for use in a 240V, 50Hz outlet.
  • Use indoors only.
  • Only operate the unit when it is fully assembled.
  • Never touch the unit with wet hands or allow it to come into contact with water.
  • Switch off all controls before unplugging the power supply.
  • Always disconnect the unit from the power supply before moving or cleaning the unit and when the unit is not in use.
  • When removing the power plug, always hold the plug and never pull the cord.
  • This air purifier is not a substitute for proper ventilation, regular vacuum cleaning or an extractor hood or fan while cooking.
  • Reserve sufficient space around the unit for proper airflow, as recommended under Unit Setup.
  • Do not use the unit in bathrooms, kitchens, humid areas, near fireplaces, or in proximity to flammable or combustible products, as electric shock and a fire hazard may result.
  • Do not use water or other liquids, including flammable products, to clean the unit.
  • Never operate the unit if the plug or cord appears damaged.
  • Contact the authorised distributor or qualified personnel immediately for examination and repair.
  • Do not insert fingers or foreign objects into the air inlet and outlet or block them by placing items on the air outlet or in front of the air intake.
  • Do not place anything on top of the unit and do not sit on the unit. Do not place the unit directly below an air conditioner, as condensation may drip into the unit.
  • Do not operate this unit when using indoor insect repellents (aerosols) or in places with oily residues, burning incense or chemical fumes.
  • Do not use the unit in a room with significant temperature changes, as this may cause condensation inside the unit.

Product diagram

Ionmax+ Aire

Ionmax+ Aire high performance air purifier product diagram

 

Ionmax+ Aire X

Ionmax+ Aire X high performance air purifier product diagram

 

Ⓐ Air Outlet 

Ⓑ Control Panel 

Ⓒ Air Quality Indicator 

Ⓓ Body

Ⓔ Air Inlet

Ⓕ Air Quality Sensor

Ⓖ Power Cord 

Ⓗ Universal Wheels  

Purification system

Ionmax+ Aire series air purifiers purification system

① Pre-Filter
Traps large airborne particles, such as hair, dust, and pet dander.

② Antibacterial HEPA H13 Filter
Captures 99.97% of microscopic allergens and germs as small as 0.3 microns from the air with a proven ability to kill bacteria and prevent mould growth.

③ Activated Carbon Filter
Neutralises odours caused by smoke and VOCs emitted from new furniture, household disinfectants, paint and more.

④ TiO2 Filter
Breaks down organic compounds such as VOCs through an oxidation process to remove odours from the air.

⑤ UVX-Shield Germicidal UV Light
Inactivates viruses and bacteria trapped within the air purifier through direct UV-C light exposure.

⑥ IONX-Shield
Releases negative ions into the surrounding air to help with the removal of airborne particles and freshens the air.

Unit Setup

ionmax aire air purifier unit setup
  1. Remove the unit from the box and plastic bag.
  2. Place the unit on a firm, flat, and level surface.
  3. Open the side panels and remove the plastic bags from the filters (refer to Filter Replacement Instructions for a detailed guide).
  4. Replace the filters and side panels into position.
  5. Plug the unit into a suitable electrical outlet to begin operation.

Unit Placement

For proper airflow, please follow these guidelines on where to place the unit:

  • Avoid placing the unit behind curtains, under windows, near furniture or shelves, or near any obstacle
  • Ensure its air inlet and outlet are not blocked
  • Position the unit at least 50cm away from any wall or furniture
  • Reserve at least 30cm of space above the unit

Important Notes

  • Move the unit using its universal wheels; avoid lifting the unit to avoid injury.
  • When the unit is not in use, switch it off and unplug it from the electrical outlet.
  • If the unit will not be in use for a long period of time, pack and store it according to the Storage Instructions.

Display Panel

ionmax aire air purifier display panel
  1. Power button
  2. IONX-Shield button
  3. Child Lock button
  4. UVX-Shield button
  5. Sleep button
  6. Timer button
  7. Filter Reset
  8. Wi-Fi button
  9. Fan Speed button
  10. Sleep Mode indicator
  11. Fan Speed indicator
  12. IONX-Shield indicator
  13. UVC indicator
  14. PM2.5/Timer display
  15. Wi-Fi indicator
  16. Air Filter Replacement indicator

Operating Instructions

Power Button ionmax aire power button

Connect the unit to a suitable power supply, then touch the Power Button.

The unit will switch on with a notification sound and begin operation in Auto mode. The Air Quality Indicator will flash for about 30 seconds while the Air Quality Sensor starts up.

The unit will then indicate the detected indoor air quality level through the PM2.5 level on the digital display and the Air Quality Indicator’s colour.

Digital Display

Air Quality Indicator Colour

Indoor Air Quality Level

0-35

Blue

Excellent

36-75

Green

Good

76-150

Yellow

Average

150+

Red

Poor

IONX-Shield Button ionmax aire ionx-shield button

Touch the IONX-Shield Button to enable the Ioniser function. The IONX-Shield Indicator will light up, and the built-in negative ion generator will start to release negative ions to freshen the air.

Touch the IONX-Shield Button again to disable the Ioniser function. The IONX-Shield Indicator light will switch off.

Child Lock Button ionmax aire child lock button

While the unit is in operation, hold the Child Lock Button for approximately 3 seconds to enable Child Lock. The Child Lock Indicator will light up and all control panel buttons will be locked to prevent unintended operation, especially by children.

To disable Child Lock, hold the Child Lock Button for approximately 3 seconds. The Child Lock Indicator light will switch off, and the control panel buttons will be unlocked.

UVX-Shield Button ionmax aire uvx-shield button

Touch the UVX-Shield Button to enable the UV disinfection function. The UVX-Shield Indicator will light up, and the built-in UV lamp inside the unit will switch on.

Touch the UVX-Shield Button again to disable the UV disinfection function. The UVX-Shield Indicator light will switch off.

Sleep Button ionmax aire sleep button

Touch the Sleep Button to enable Sleep Mode. The unit will change to Low fan speed and switch off all control panel and indicator lights, except for the Sleep Mode Indicator and the Power Button indicator.

Touch the Sleep Button again to disable Sleep Mode. The Sleep Mode Indicator light will switch off, and the unit will return to its normal mode of operation.

Timer Button ionmax aire timer button

While the unit is in operation, touch the Timer Button repeatedly until the digital display shows the preferred purifying time between 1 to 12 hours (ionmax aire air purifier 1 to 12 hour timer). The unit will switch off after the allotted time has passed.

When the timer is enabled, the digital display will cycle the hours remaining with the current air quality level. If the timer is enabled during Sleep Mode (digital display is off), touch the Timer Button once to check the time remaining on the digital display for 5 seconds.

To switch off the Timer, touch or hold the Timer Button until the digital display shows 0 hours (ionmax aire no timer). If no timer is set, the unit will operate continuously.

Filter Reset ionmax aire filter reset button

When the Filter Replacement Indicator (below) starts blinking, the unit’s filters require replacement. Replace the filters following the Filter Replacement Instructions.

After replacing the filters, hold the Filter Reset Button for 3 seconds until the Filter Replacement Indicator bar stops blinking, which indicates that the Filter Reset is successful.

ionmax aire air purifier filter replacement indicator Filter replacement required
ionmax aire air purifier filter replacement successfulFilter reset successful

Fan Speed Button ionmax aire fan speed button

The unit operates at four fan speeds:

ionmax aire air purifier low fan speed

LOW

ionmax aire air purifier mid fan speed

MID

ionmax aire air purifier high fan speed

HIGH

ionmax aire air purifier turbo fan speed

TURBO

The fan speeds may change based on the Mode selected.

Auto Mode: When the unit is switched on, it will start operating in Auto Mode by default. In Auto Mode, the Fan Speed Indicator will flash cyclically, and the unit will automatically adjust its fan speed according to the indoor air quality detected by the air quality sensor.

Sleep Mode: When Sleep Mode is selected, the unit will operate at Low Fan speed. Refer to Sleep Button instructions.

Manual Mode: Select any fan speed manually by touching the Fan Speed Button until the desired fan speed is reached.

WiFi Button ionmax aire wifi button

Hold the WiFi Button for 5 seconds while the unit is in operation to connect to a new WiFi network or if a WiFi network reset is required.

The WiFi Indicator will start blinking to show it is ready for network connection and will stop blinking when the unit has successfully connected to a network.

Mobile App Setup

Search for "Ionmax" in your mobile phone's Google Play Store (for Android phones) or Apple Store (for iOS phones).

Download the Ionmax app on your phone.

EZ Mode Connection

This is the default connection mode in the Ionmax app and the easiest way to connect.

ionmax Aire air purifier mobile app EZ mode
  1. Log in to an existing account for the Ionmax app, or register a new account.
    *If your account is new, you will be prompted to add a location first.
  2. Select “Devices”. Select “+” or “Add Device”.
  3. Under ‘Add Manually’, select “Air Purifier”.
  4. Enter your WiFi network SSID and password on the app.
    *Please use a 2.4GHz network only.
  5. Ensure that the WiFi indicator on the air purifier is blinking rapidly (about 2 flashes per second). This indicates that the air purifier is in EZ Mode and is ready for connection.
    *If the WiFi indicator is not blinking or is blinking slowly, hold the WiFi button on the air purifier for 5 seconds until the WiFi indicator is blinking rapidly.
    Then, tick the checkbox to confirm and select “Next” to continue.
  6. The app will search for the air purifier and connect automatically.

AP Mode Connection

If EZ Mode Connection was unsuccessful, you will be prompted to switch to AP Mode Connection instead. Follow the on-screen app instructions to proceed.

Alternatively, refer to the steps below to connect to the air purifier using AP Mode manually.

ionmax Aire air purifier mobile app AP mode
  1. Follow the EZ Mode Connection guide until step ④ (connecting to a 2.4GHz WiFi network).
  2. Select “EZ Mode” to open the mode dropdown list and select “AP Mode”.
  3. Ensure that the WiFi indicator on the air purifier is blinking slowly (about 1 flash per second). This indicates that the air purifier is in AP Mode and is ready for connection.
    *If the WiFi indicator is not blinking or is blinking rapidly, hold the WiFi button on the air purifier for 5 seconds until the WiFi indicator is blinking slowly.
    Then, tick the checkbox to confirm and select “Next” to continue.
  4. Select “Go to Connect” to continue.
    You will be redirected to your phone’s Wi-Fi networks settings to connect to the air purifier’s hotspot directly.
  5. From your phone’s list of detected Wi-Fi networks, select the network named “SmartLife-XXXX”.
    If the “Internet may not be available” notification appears, select “Connect only this time” to continue.
  6. Return to the Ionmax app.
    The app will search for the air purifier and connect automatically.

Cleaning and Maintenance

Proper use and regular maintenance can ensure efficient operation and extend the unit's life.

Always switch off the unit and unplug the power supply before cleaning the unit.

Clean the unit at least once a month.

ionmax aire air purifier cleaning maintenance outer casing

Wipe down the outer case of the unit using a soft, damp cloth.

Use a vacuum cleaner to remove dirt from the fan grills on both side panels of the unit.

ionmax aire air purifier cleaning sensor

Remove the sensor cover.

Gently clean the dust in the sensor hole using a cotton swab.

The filters should be cleaned every month or more frequently, depending on environmental conditions.

ionmax aire air purifier cleaning filters

Use a vacuum cleaner with a soft brush or water to clean the side panels and pre-filters.

Ensure the side panels and pre-filters are completely dry before attaching them back to the unit.

Important notes:

  • Do not put the unit into water or use water to wash it directly.
  • Do not use alcohol, oil, benzene, or any corrosive or flammable detergent to clean the unit.
  • Use a soft cloth with mild detergent to clean the unit, and make sure the unit is completely dry after cleaning.
  • Regularly clean the inside and outer surface to prevent dust from gathering.

Storage Instructions

If the unit will not be in use for a long time, please pack and store the unit properly.

  1. Unplug the unit's power supply.
  2. Clean the pre-filter.
  3. Use a soft cloth to clean the air intake and air outlet.
  4. Pack and store the unit away from moisture and direct sunlight.

 

Filter Replacement

Filter Replacement Indicator

ionmax aire air purifier filter replacement indicator Filter replacement required

After 3600 hours of use, the Filter Replacement Indicator light will start blinking during operation.

Replace the filters according to the following Filter Replacement Instructions.

Then, follow the instructions under Filter Reset to reset the filter usage countdown timer.

Filter Replacement Instructions

The Ionmax+ Aire comes with the filters fitted inside. Please remove the plastic packaging from the filters before using the air purifier.

When replacing with new filters, remove all plastic packaging and place the filters into the unit, as described here.

 

ionmax Aire air purifier filter replacement steps
  1. Turn off the power by pressing the power button.
  2. Open both side panels' covers.
  3. Remove the filters from the unit.
  4. Dispose of the filters' packaging.
  5. Reinsert the filters into the unit.
  6. Reinsert the side panels.
  7. Reset the filter usage countdown timer following the Filter Reset instructions.

Note:

  • Avoid touching used filters if you suffer from allergies or have breathing difficulties.
  • Wear gloves and a face mask when replacing the filter. Additionally, wash your hands with soap and water once the replacement is complete.
  • Place the used filter in a sealed bag and throw it away safely to prevent the spread of pollutants.
  • Please note: The 3-in-1 filter cannot be washed with water or used repeatedly. Replace the filters when indicated by the Filter Replacement Indicator.

Troubleshooting Guide

Before carrying out any of the following service checks, unplug the unit from the power supply.

DO NOT attempt to repair or adjust this unit's electrical or mechanical functions. All servicing should be performed by qualified personnel only.

Problem

Probable Cause

Solution

Unit not operating






Power cable not plugged in

Plug power cable into a suitable power outlet

Power cable not plugged in properly

Plug power cable in correctly

Unit not powered on 

Touch the Power button to switch on the unit

Side panels not attached properly

Reattach the side panels correctly

Filters not inserted correctly

Check that the filters are inserted correctly and secured firmly in place

Loud noise

Filters not unpacked

Unpack the filter packaging (see Filter Replacement Instructions)

Too much dust on the pre-filters

Clean the pre-filters (see Cleaning and Maintenance)

3-in-1 filters are dirty

Replace with new 3-in-1 filters

Abnormal noise

Foreign object is in contact with fan

Stop unit operation, remove the side panels and filters and remove any obstruction visible on the fan

Unit is positioned on uneven surface

Position the unit on a flat, stable and even surface

Loose parts inside the unit

Stop unit operation and contact customer service 

Motor broken

Reduced airflow

Filters are dirty

Replace with new filters

Filters not unpacked

Unpack the filter packaging (see Filter Replacement Instructions)

Odour from air outlet

Filters are dirty

Replace with new filters

Fan speed cannot be changed manually

Unit is not in Manual mode

Activate Manual mode to change the fan speed (see Fan Speed)