Ionmax is an NDIS Registered Provider

The National Disability Insurance Scheme (NDIS) is the new way of providing support for people with disability, their families and carers in Australia.

Andatech Pty Ltd is a Registered Provider with the NDIS. You are only able to purchase from Andatech Pty Ltd if you are approved to do so by the NDIS. Success in claiming depends on the NDIS scheme that you are on. Self-managed or Plan-managed schemes are eligible whilst some others may not be.

Read on to find out how to purchase from Ionmax with NDIS. If you require any help or product advice please give us a call on 1300 800 200.

How to order from Ionmax with NDIS

There are several options to order from Ionmax under the NDIS. You can order from us if you are self-managed, plan-managed or NDIA-managed.

📢 Ensure you have appropriate funding in your NDIS plan under "Assistive Technologies" prior to making your purchase. Select the items that you need that fall within the scope of your plan.

  • Self-Managed

    1. Create a new account or log in to your Ionmax account.
    2. Place an order online and complete the payment using your preferred payment method (except "NDIS").
    3. We will ship out your order and send you a Tax Invoice that you can submit to the NDIS for reimbursement.
  • Plan-Managed

    1. Create a new account or log in to your Ionmax account.
    2. Place your order online and select "NDIS" as the payment method.
    3. We will email your Plan Manager with your Tax Invoice.
    4. Once we receive payment from your Plan Manager, we will ship out your order
  • NDIA (Agency) Managed

    1. Create a new account or log in to your Ionmax account.
    2. Place your order online and select "NDIS" as the payment method.
    3. We will submit your Tax Invoice to the NDIA for the claim.
    4. Once we receive payment from the NDIA, we will ship out your order

Please note that the items in your order are not secured until we receive payment. Your order will only be dispatched once payment is received.

For assistance or product advice, please give us a call on 1300 800 200.

Read on for further guidance on how to order online from us with NDIS.

  • 1️⃣ Log in or create an account on Ionmax

    Fill in all your details including your NDIS participant number and date of birth. If you have an existing account with us, you can log in to your account and update your NDIS details.

    Create an account 
  • Check out your NDIS order

    2️⃣ Add items to cart & proceed to check out

    Select the items you need that fall within the scope of your NDIS plan, then click on "Check out" to proceed.

    📢 Ensure you have appropriate funding in your NDIS plan under "Assistive Technologies" prior to making your purchase.

  • Pay with anything except NDIS

    3️⃣🅰 Complete the payment (Self-Managed)

    Pay in full using credit card, Paypal or bank deposit.

    ❌ Do not use the "NDIS" payment method.

  • Pay with NDIS

    3️⃣🅱 Pay with "NDIS" (Plan/Agency-Managed)

    Select "NDIS" as the payment method, then click "Complete Order" to finish.

  • Email invoice to NDIS for reimbursement or claim approval

    4️⃣ We will email the Tax Invoice

    For Self-Managed individuals: We will provide you with the Tax Invoice with the required NDIS details for your claim.

    For Plan- or Agency-Managed individuals: We will send a copy of the tax invoice to your plan manager or the NDIA for the claim.

  • Your order will be shipped after payment is received

    5️⃣ Order will be sent after payment is received

    For Self-Managed individuals: Your order will be shipped after your payment is received.

    For Plan- or Agency-Managed individuals: Your order will be shipped after we receive payment from your plan manager or the agency.