Ionmax is an NDIS Registered Provider

Ionmax+ Aire UV HEPA High Performance Air Purifier for Medical and Aged Care Facilities

Buy now with NDIS

Ionmax is proud to be a registered provider of Assistive Technology under the NDIS, offering innovative solutions designed to enhance and improve daily living for individuals living with disabilities.

Ionmax+ Aire UV HEPA Air Purifier in the hospital

Ionmax products are classified as Assistive Technology

Ionmax is proud to be a registered provider of Assistive Technology under the NDIS, offering innovative solutions designed to enhance and improve daily living for individuals living with disabilities.

Assistive Technology encompasses a range of devices, equipment, and systems that are specifically designed to assist people with disabilities or limitations in performing tasks, improving mobility, communication, and overall quality of life.

🛈 The NDIS defines Assistive technology as equipment or devices that help you do things you can’t do because of your disability, or devices that help you do a task more easily or safely.

To be funded under the NDIS, any Assistive Technology must also be considered reasonable and necessary, meaning it must directly relate to your disability, support your individual goals, and represent value for money within your plan.

For more information, please check our FAQs section below or consult with your plan manager.

Ionmax products that qualify under this category include:

Air Purifiers (5)

Dehumidifiers (8)

Humidifiers (2)

Replacement filters & accessories (24)

Whether you are a Self-managed or Plan-managed participant, we look forward to supplying you with clean air under :

Low Cost Assistive Technology Consumables for Personal Care / Safety Item# 03_090000911_0103_1_1

How to order from Ionmax with NDIS

There are several options to order from Ionmax under the NDIS. You can order from us if you are self-managed or plan-managed.

📢 Ensure you have appropriate funding in your NDIS plan under "Assistive Technologies" prior to making your purchase. Select the items that you need that fall within the scope of your plan.

Create a new account or log in to your Ionmax account.
Place an order online and complete the payment using your preferred payment method (except "NDIS").
We will ship out your order and send you a Tax Invoice that you can submit to the NDIS for reimbursement.

Create a new account or log in to your Ionmax account.
Place your order online and select "NDIS" as the payment method.
We will email your Plan Manager with your Tax Invoice.
Once we receive payment from your Plan Manager, we will ship out your order

Please note that the items in your order are not secured until we receive payment. Your order will only be dispatched once payment is received.

For assistance or product advice, please give us a call on 1300 800 200.

Read on for further guidance on how to order online from us with NDIS.

1️⃣ Log in or create an account on Ionmax

Fill in all your details including your NDIS participant number and date of birth. If you have an existing account with us, you can log in to your account and update your NDIS details.

Create an account

2️⃣ Add items to cart & proceed to check out

Select the items you need that fall within the scope of your NDIS plan, then click on "Check out" to proceed.

📢 Ensure you have appropriate funding in your NDIS plan under "Assistive Technologies" prior to making your purchase.

3️⃣(A) Complete the payment (Self-Managed)

Pay in full using credit card, Paypal or bank deposit.

❌ Do not use the "NDIS" payment method.

3️⃣(B) Pay with "NDIS" (Plan-Managed)

Select "NDIS" as the payment method, then click "Complete Order" to finish.

Email invoice to NDIS for reimbursement or claim approval

4️⃣ We will email the Tax Invoice

For Self-Managed individuals: We will provide you with the Tax Invoice with the required NDIS details for your claim.

For Plan-Managed individuals: We will send a copy of the tax invoice to your plan manager for the claim.

Your order will be shipped after payment is received

5️⃣ Order will be sent after payment is received

For Self-Managed individuals: Your order will be shipped after your payment is received.

For Plan-Managed individuals: Your order will be shipped after we receive payment from your plan manager.

FAQs

Are air purifiers covered by the NDIS?

At Ionmax, we’re committed to supporting the health and wellbeing of individuals living with disability by improving indoor air quality. If you are an NDIS participant or support coordinator, here’s what you need to know about whether air purifiers can be funded through the NDIS.

Are Air Purifiers Covered by the NDIS?

In some cases, yes.

According to the NDIS COVID Addendum 2024–25, participants may use their Core – Consumables budget to purchase a portable air purifier if they have a disability that compromises their breathing (e.g. asthma, low lung capacity) or puts them at higher risk from COVID-19.

NDIS Exclusions – What You Need to Know

As outlined on page 3 of the “Supports that are not NDIS funded supports” document:

“Standard household (including garden) items, appliances, tools and products” are generally not funded by the NDIS.

However, if you believe the item is a disability-related piece of assistive technology, you can email enquiries@ndis.gov.au to request confirmation from an NDIS planner that it is considered a reasonable and necessary support and can be funded through a participant’s plan.

What This Means for You

Air purifiers may be eligible for NDIS funding, but it depends on your individual needs and plan goals.
NDIS approvals for air purifiers are handled on a case-by-case basis.
It's always best to discuss with your Plan Manager or Support Coordinator to determine eligibility.
If required, you can also email enquiries@ndis.gov.au for written confirmation.

How Ionmax Can Help

Our Ionmax+ AIRE and AIRE X air purifiers are approved by Sensitive Choice for people with asthma and allergies, making them suitable for individuals with respiratory conditions.

If you need help choosing a product or require supporting documentation for your NDIS funding request, we’re happy to assist.

Contact our support team for assistance.

What documentation is required to have an air purifier or dehumidifier approved by the NDIS?

For devices costing under $1,500, you typically don't need a formal quote. However, providing supporting evidence such as a letter or report from a qualified health professional (e.g., occupational therapist, GP, or respiratory specialist) explaining how the device addresses your specific disability-related needs can strengthen your case.

For more information, you may refer to the NDIS website "Assistive technology explained"

Can I purchase an Ionmax device and then seek reimbursement through the NDIS?

If you are self-managed or plan-managed, you can purchase the device and submit a claim for reimbursement, provided the expense aligns with your NDIS plan and is deemed reasonable and necessary. Ensure you keep all receipts and documentation to support your claim.

Are there specific Ionmax models recommended for NDIS participants?

While the NDIS doesn't endorse specific brands or models, it's essential to choose a device that meets your individual needs. Ionmax offers a range of air purifiers and dehumidifiers with various features, and some models are recommended by CHOICE consumer reviews and Sensitive Choice approved by the National Asthma Council.

Consult with your health professional or contact Ionmax for help with selecting a model that aligns with your requirements.

How do I include an Ionmax air purifier or dehumidifier in my NDIS plan?

Discuss your needs with your NDIS planner or support coordinator. They can guide you on the necessary steps to have the device included in your plan, which may involve assessments or recommendations from health professionals.